In today’s cannabis retail landscape, dispensaries are rolling out loyalty programs, personalized deals, and exclusive discounts to keep customers coming back. But how you join these programs—whether through a mobile app or in-store—can impact your experience in surprising ways. So what’s the best way to sign up? Here’s a breakdown of both options to help you choose the right fit for your lifestyle and shopping habits.
The Mobile App Advantage
Many dispensaries now offer dedicated mobile apps that allow customers to sign up for rewards programs from the comfort of their homes. This method appeals especially to tech-savvy consumers who enjoy streamlined, digital-first experiences.
Convenience and Speed
Signing up via mobile app is often as easy as downloading the app, entering a few details, and opting into notifications. This can be done in minutes, anytime, anywhere—even while waiting for your order to be ready.
Real-Time Notifications
One of the biggest perks of mobile signups is the ability to receive real-time updates on flash deals, restocks, and personalized offers. Most apps let you turn notifications on or off, giving you control over how often you’re alerted.
Digital Wallet & Rewards Tracking
With mobile signups, you typically get access to a digital wallet that tracks your points, purchases, and available rewards. No need to ask a budtender how many points you have—just open the app and check.
Bonus Offers & Gamification
Some dispensary apps feature built-in games, challenges, or surveys that reward customers with extra points. These interactive features are rarely available through in-store signups.
The In-Store Experience
While mobile apps dominate in convenience, in-store signups still offer their own unique benefits—especially for new or less tech-inclined shoppers.
Personal Guidance
In-store signups allow customers to ask questions and get real-time help from staff. Budtenders can explain how the loyalty program works, what offers are currently available, and how to get the most value out of your membership.
Immediate Perks
Many dispensaries offer on-the-spot rewards when you sign up in-store, such as a first-time shopper discount or a free pre-roll. This instant gratification can be appealing if you’re looking to save money on that very first visit.
Human Touch
Face-to-face interaction adds a personal element to the signup process. For many customers, building a rapport with budtenders enhances trust and improves future visits.
Tech-Free Option
For shoppers who prefer not to download apps or share personal information online, in-store signups offer a more private and straightforward way to join loyalty programs.
Which One Is Better?
The better option depends on your personal preferences:
- Choose the mobile app if you value speed, digital tracking, exclusive app-only rewards, and convenience.
- Choose in-store signup if you’re new to cannabis, want human guidance, or appreciate more traditional, in-person interactions.
However, many customers actually do both—signing up in-store to take advantage of welcome offers and downloading the app later for digital convenience.
Final Tip
If you’re unsure which to choose, ask your dispensary if their mobile app offers bonus points for downloading or if in-store signups qualify for immediate perks. Either way, joining a rewards program—no matter how you do it—is a smart move for saving money and staying informed.
Whether you’re a digital native or a walk-in shopper, there’s a rewards signup method tailored just for you. The key is knowing what you value most: personal interaction or mobile convenience.